https://www.mykeppie.com/ MijnWebwinkel RSS 2.0 Feed v1.0 https://www.mykeppie.com/ https://www.mykeppie.com/ Soft Materials, No Hard Seams. Specially designed for Chemo - Money Back - Safe Payment. Chemo Caps. Alopecia Headgear. https://www.mykeppie.com/c-2973221/about-keppie/ https://www.mykeppie.com/c-2973221/about-keppie/ Order your comfortable basic cap, sleeping cap for chemo, hair loss or hair loss online at keppie.nl - Different colours - Cold head - Bald https://www.mykeppie.com/c-2509653/background/ https://www.mykeppie.com/c-2509653/background/ Developed by a former leukaemia patient - own experience with baldness and cancer - from chemotherapy to a hat - solution for your problem - warm https://www.mykeppie.com/c-2986921/product-description/ https://www.mykeppie.com/c-2986921/product-description/ Staying warm during chemotherapy, hair loss and alopecia - Special soft fabric - No hard seams where you lie on - Does not slip off - Satisfaction https://www.mykeppie.com/c-3736677/washing-instructions/ https://www.mykeppie.com/c-3736677/washing-instructions/ ---------- WASHING INSTRUCTIONS ---------- Washing instructions:Handle your Keppie with care so it stays nice and beautiful. Wash the Keppie by hand or on maximum 30˚C in the washing machine. Do not use bleach and make sure not to put it in the dryer. In case you want to iron the Keppie make sure to use the lowest setting, no steam. Washing instructions Emotion-kit:Take good care of your Smileys by washing them by hand with cold water and make sure to rinse them well. Use a wool detergent instead of normal detergent. After washing them carefully squeeze the water out and let them dry laying flat. https://www.mykeppie.com/c-2534122/keppie-in-the-media/ https://www.mykeppie.com/c-2534122/keppie-in-the-media/ ---------- Keppie in the media ---------- In de krant:Algemeen Dagblad - 8 november 2022 Stichting Roparun schenkt Gelre ziekenhuizen warme ‘Keppie slaapmutsen’ voor oncologiepatiëntenAlgemeen Dagblad - 1 mei 2022 Annemieke weet uit ervaring dat kleine dingen de chemo net wat draaglijker kunnen makenAlgemeen Dagblad - 3 december 2021 Keppie slaapmutsen voor oncologiepatiënten van Gelre ziekenhuizen dankzij RoparunAlgemeen Dagblad - 19 juni 2021 Na zachte slaapmutsjes lanceert Annemieke nu bijzondere krachtkaartenAlgemeen Dagblad - 8 juni 2019 De Roparun gaat van start! Maar wat gebeurt er eigenlijk met al dat geld?Algemeen Dagblad - 15 november 2018 De Keppies van Annemieke (38) liggen in ziekenhuizen in Nederland en België Algemeen Dagblad - 29 september 2016 Nu ook Keppie voor een kaal kinderkoppieHet Nieuwsblad (BE) - 12 juni 2014 Nederlandse maakt zachtje mutsjes voor kankerpatientenAlgemeen Dagblad - 12 juni 2014 Kankerpatiënte Annemieke ontwerpt zachte slaapmutsjes Op de radio en TV:Focus WTV - 27 juni 2018 AZ Delta deelt slaapmutsjes uit aan kankerpatiëntenRadio Rijnmond - 29 september 2016 Oud-Beijerlandse maakt mutsje voor jonge kankerpatiëntenRadio Rijnmond - 12 juni 2014 Oud-Beijerlandse maakt Keppie voor kankerpatiënten In een magazine:Hematon - 1 december 2016 Annemieke kwam thuis bij zichzelfHematon - 1 juli 2014 Slaapmuts voor mensen zonder haar TERUG naar Over Keppie https://www.mykeppie.com/c-2475952/assortment-ordering/ https://www.mykeppie.com/c-2475952/assortment-ordering/ ---------- Assortment & Ordering ---------- All Keppies are lovingly handmade in the Netherlands. Choose below between women, men or children to order your Keppie. https://www.mykeppie.com/c-2752925/women/ https://www.mykeppie.com/c-2752925/women/ ---------- nightcap Keppie for women ---------- A nightcap for women to feel good aboutThe Keppie nightcap for women is specially designed for their bald heads. It's super soft, stays on well and has no irritating seams. And your sensitive scalp will love that. The special fabric retains your natural heat and is knitted in such a way that excess heat is easily dissipated. Choose your favourite colourBecause not everyone has the same taste, Keppie is available in a range of colours. Choose a dark blue beanie or go for a light pink sleeping cap. Or choose one of the other colours available. Sleepy cap available in three sizesThe Keppies for women are available in three sizes. A Keppie woman small size S is suitable for a head circumference of 52-54 cm. A Keppie woman standard size M is suitable for a head circumference of 55-57 cm. And a Keppie woman large size L is suitable for a head circumference of 58-59 cm. This way you can buy the sleeping cap that fits you best. Need a larger size? Then take a look at the men's sleeping cap page. There you will find Keppies in a larger size. How do I measure my head?What size do I need? Under the About Keppie tab we have a product description page where you can see a clear description and picture of how to do this. And if you can't figure it out, please contact us. We will be happy to help you find the right size. https://www.mykeppie.com/c-2752903/men/ https://www.mykeppie.com/c-2752903/men/ ---------- MEN ---------- Keppie nightcap for men to feel comfortable during chemotherapyIf you are looking for a nice sleeping cap for men, then a Keppie is just what you need. It's super soft, stays on well and has no irritating seams. And that is something your sensitive scalp will appreciate. The special fabric retains your natural warmth and is knitted in such a way that excess heat is easily dissipated. This beanie for men is available in three sizesThe Keppies for men come in three sizes: size S (57-58 cm), size M (59-60 cm) and size L (61-62 cm). First choose your size. Then choose your colour on the next screen. Looking for a smaller size? Have a look at the women's range. Choose your colourKeppie for men is available in a range of colours. Do you prefer a black beanie or a light blue one? There is plenty of choice. What size nightcap do I need?Not sure which beanie size is right for you? Or how to measure your head? Under the About Keppie tab we have a product description page where you'll find a clear description and picture of how to do this. And if you can't figure it out, we're happy to help. Please contact us. https://www.mykeppie.com/c-3631820/children/ https://www.mykeppie.com/c-3631820/children/ ---------- CHILDREN ---------- Keppie for children is available in the colour Denim. With four different sizes to choose from, there is sure to be a Keppie that fits. https://www.mykeppie.com/c-6620547/hot-water-bottle/ https://www.mykeppie.com/c-6620547/hot-water-bottle/ ---------- Hot water bottle - natural latex ---------- Sustainable hot water bottle made of natural rubberThis hot water bottle is made under fair trade conditions in Sri Lanka from 100% FSC-certified natural rubber. The jug is fully compostable and has a size of 26 x 20 cm and a capacity of 2 litres. This jug is available in three coloursYou can choose from three colours: yellow, green and purple. Which one will you choose? Separately available a soft jug cover fleece. A hot water bottle cover helps retain warmth and feels comfortable. back to ASSORTMENT & ORDERING https://www.mykeppie.com/c-7100915/sleep-socks/ https://www.mykeppie.com/c-7100915/sleep-socks/ ---------- Sleep socks ---------- Super-soft thermal socksThese super-soft sleep socks will keep your feet nice and warm. They are knitted through which means there is no tight top that pinches. Plus, they help very well to prevent cramping during the night. Heatkeeper thermal socks are the best sleep socks you could wish for. These sleep socks are available in 2 sizesYou can choose from size 36-41 for women and size 41-46 for men. They are unisex so if you need a smaller or larger size don't let what it says on the packaging stop you. 😊 https://www.mykeppie.com/c-7074308/koshi-chimes/ https://www.mykeppie.com/c-7074308/koshi-chimes/ What are Koshi Chimes?Koshi Chimes are unique handcrafted instruments known for their soft and soothing sounds. Similar to a wind chime, this instrument produces a harmonious sound as soon as it starts to move and is one of the few small instruments that can be played so intensely that it can stop your thoughts and offer relaxation. It is for this reason that I have added the Koshi Chime to my range. The cylinder of this chime is made of thin layers of bamboo and serves as a resonating tube. Silver-welded sound tubes create a magical play of sounds when touched. Each chime has a unique deep sound, rich overtones and long resonance. Koshi Chimes are designed using the four elements: earth, air, fire and water. Each element has its own unique sound and vibration that is incorporated into the chimes. As this is one of the few instruments that I know of that can so intensely penetrate, take you out of your thoughts and thus offer easy relaxation, I have added it to the range. https://www.mykeppie.com/c-2553895/collaborations/ https://www.mykeppie.com/c-2553895/collaborations/ ---------- Collaborations ---------- https://www.mykeppie.com/c-5040753/roparun-foundation/ https://www.mykeppie.com/c-5040753/roparun-foundation/ ---------- Roparun foundation ---------- A free Keppie - Keppie's cooperation with the Roparun FoundationSince 1992, the Roparun Foundation has been working to improve the quality of life of oncology patients by raising money through a relay race and providing financial support to causes or resources that contribute to this. Keppie is one of the causes that Roparun works with. In a new cooperation agreement, we will make it possible for everyone in the Netherlands undergoing chemotherapy to have warmth and security free of charge 💝 How will we make this possible? By providing a Keppie from Roparun to everyone who cannot claim a Keppie from their insurance company. A free Keppie for everyone!Are you undergoing chemotherapy and have you lost your hair? The Keppie sleep cap is free for you if you live in the Netherlands: 👉 because either your supplementary insurance covers this alternative form of headdress and you can claim your bill from your insurer after ordering it yourself; 👉 or Stichting Roparun will donate one to you if your insurance does not cover it.Why do we do this? Because Stichting Roparun is committed to the well-being of people with cancer. And it considers a good night's sleep to be very important. So, does your health insurance not cover a Keppie? Then Roparun will help you get one. That way, comfort is accessible to everyone. How do I order a Keppie for myself?Check here to see if you can claim your Keppie from your insurance company or if you qualify for a free Keppie from Roparun. Order your women's Keppie or go to the men's order page and choose a colour you like. Choose your size and indicate whether or not you can claim your order. Does your supplementary insurance cover a Keppie? If so, you can simply pay for your order. You can then claim the bill from your health insurance company. This will also keep you warm at night free of charge. Does your supplementary insurance not cover a Keppie? Then a Keppie will be made up free of charge and sent to the address you provide. Roparun will cover the cost of this donation.REMEMBER To ensure that the Roparun Foundation is not called upon unnecessarily, we ask you to be honest. Does your insurance cover a Keppie? Then simply order it with an invoice. That way the available budget can be spent on people who would otherwise not be reimbursed. ❤ https://www.mykeppie.com/c-5040740/hospitals/ https://www.mykeppie.com/c-5040740/hospitals/ ---------- Hospitals ---------- A number of hospitals have chosen to take on the complete care of their patients from (one of) their oncology department(s). They have purchased a supply to give to their patients to help them stay warm and sleep well. They can do this through donations from their own Friends Foundation, donations from patients or a ward budget. The following hospitals currently have Keppie available for their patients: Hospitals NetherlandsAlbert Schweitzer ziekenhuis Antoni van Leeuwenhoek Erasmus MC - kankerinstituut Groene Hart ziekenhuis Hagaziekenhuis Martini ziekenhuis Ziekenhuis Rivierenland UMC Utrecht Van Weel Bethesda ziekenhuisHospitals BelgiumAZ Delta ziekenhuis https://www.mykeppie.com/c-2973233/customer-service/ https://www.mykeppie.com/c-2973233/customer-service/ ---------- Customer service ---------- https://www.mykeppie.com/c-2524749/contact/ https://www.mykeppie.com/c-2524749/contact/ ---------- C O N T A C T ---------- At the Keppie Kompanie we take great care of our products, website and ordering process. We hope you can complete your order without questions or problems. If that is not the case and if you have any questions or if you run into problems, we would like to hear from you. Contact information: email info@keppie.nlphone number 0031-186-700223 - on business days between 9:00 and 17:00 Company details the Keppie Kompanie Metsustraat 42 3262 RG Oud-BeijerlandChamber of Commerce number 59600322 VAT number NL001623767B93 IBAN account number NL68 KNAB 0254 9101 22 BIC code for payments from abroad KNABNL2H https://www.mykeppie.com/c-2509634/shipping/ https://www.mykeppie.com/c-2509634/shipping/ ---------- S H I P P I N G & D E L I V E R Y ---------- Shipping costs The shipping costs may vary per order and/or country, see table* below for the right price.(*For orders to other countries the shipping price will be calculated, please send us an email) The Netherlands​ Belgium/Germany​ United Kingdom Regular shipment € 5,95 € 6,95 € 16,95 Delivery time All orders will be processed and shipped withing 48 hours, excluding weekend- and holidays. Your order will be send via an extern transporter. The Keppie Kompanie is not liable for delays during transport.Please contact us if you still have not received your order after 7 days. Shipping Every order will be carefully prepacked to protect your Keppie(s) during transport. If something unexpectedly goes wrong anyway, please contact us immediately. https://www.mykeppie.com/c-2509639/cancel-or-return/ https://www.mykeppie.com/c-2509639/cancel-or-return/ ---------- C A N C E L O R R E T U R N ---------- Cancelling Cancelling an order can be done as long as it has not been send yet. To do so contact me via info@keppie.nl or 0031-186-700223. Returns 100% satisfaction guarantee - Keppie has been developed and produced with great care and love. The information on the website is intended to inform you as best as possible about what you have ordered. Because I want you to be satisfied with your purchase, you can try the size on receival and even sleep with it for a night. In case you had a different expectation or that the Keppie you ordered is not good, I would like to hear from you and it is no problem to return your order *.Send an email to retour@keppie.nl stating your order number and that you want to return your order. This is possible up to 14 days after receiving of your order. Costs for returning will be on own expanse. * Due to the vulnerability of some customers, returned Keppies are NEVER taken back into the product range. Every customer receives a product that has never been sent before when ordering! What do you get reimbursed and what do you pay for? The amounts you paid when ordering the product, namely the purchase amount of your Keppie and the shipping costs for sending your product from the Keppie Kompanie to your home, will be refunded in case of return.If you have bought several Keppies and you decide to return part of your order, only the purchase amount of the product in question will be refunded and the shipping costs for the other part of your order will remain in your possession. The repayment of sums paid (in advance) is done to the account number of which you made the payment to the Keppie Kompanie. This in connection with any refund fraud. Amounts will be refunded to you within 14 days after retuning the order. https://www.mykeppie.com/c-2509650/reimbursment/ https://www.mykeppie.com/c-2509650/reimbursment/ ---------- Reimbursment ---------- A Keppie is a form of headgear. Some supplementary health insurances will reimburse it. If you have supplementary health insurance, you may be able to submit your Keppie bill for reimbursement. This depends on the health insurance company, the type of supplementary insurance you have and whether you meet the conditions set by the insurance company. Below is an overview of all the insurance companies and their supplementary benefits. Where a policy covers a Keppie, a maximum benefit is shown. Please note: additional conditions may apply which may or may not allow a claim to be made. Please check the terms and conditions of your policy or contact your health insurer. The table below does not give you any rights. Still no reimbursement? Thanks to the cooperation with the Roparun Foundation, a Keppie is free of charge for everyone undergoing chemotherapy in the Netherlands. If your insurance does not cover a Keppie, you can indicate this when ordering and the Roparun Foundation will ensure that a Keppie is provided free of charge. Aevitae (Eucare) Prettig - Prima - Populier - Ruim - Anderzorg Basis - a.s.r. Start - Extra - Uitgebreid - a.s.r. Ik kies zelf Zorgbasis - Zorgbewust - Zorgbeter - AZVZ - Zorg en Zekerheid AV Comfort Extra € 150,00 Care4Life Care 1 - Care 2 - Care 3 € 200,00 Care 4 € 250,00 CZ Zorgbewustpolis - Zorg-op-maatpolis - Zorgkeuzepolis - Basis € 75,00 Plus € 75,00 Top € 75,00 50 Plus € 75,00 CZdirect CZdirect - De Friesland AV Opstap - AV Instap - AV Budget - AV Extra - AV Optimaal - AV Standaard - AV Doorstap - DSW AV Compact - AV Standaard - AV Top - AV Student - FBTO Tand - Spieren & gewrichten - Gezichtszorg & ortho - Zorg & Herstel - Zorg in het buitenland - Tand ongeval - Hema Basisverzekering - Aanvullend 2 € 300,00 Aanvullend 3 € 300,00 Interpolis ZorgCompact Plus - MeerZeker - ZonderMeer - ZonderZorgen € 100,00 inTwente AV Compact - AV Standaard - AV Top - AV Student - IZA Extra Zorg Instap - Extra Zorg 1 - Extra Zorg 2 - Extra Zorg 3 - Classic Comfort - IZZ (VGZ voor de zorg) alle aanvullende verzekeringen - Jaaah Beter - Best - Just Just Basic - Menzis Menzis Basis Voordelig - Menzis Basis - Menzis Basis Vrij - ExtraVerzorgd 1 € 100,00 ExtraVerzorgd 2 € 200,00 ExtraVerzorgd 3 € 300,00 Nationale-Nederlanden Zorg Voordelig - Zorg Vrij - Extra € 200,00 Compleet € 500,00 Jij & Jonge kinderen - Jij & Pubers - Jij & Vitaal € 250,00 Comfort € 600,00 Top € 750,00 OHRA Zorgverzekering Combinatie - Zorgverzekering Combinatie (incl. Gezond) - Extra Aanvullend € 75,00 Extra Aanvullend Fysio Meenemen € 75,00 Uitgebreid € 75,00 Uitgebreid Fysio Meenemen € 75,00 Uitgebreid Vitaal € 75,00 Extra Uitgebreid € 75,00 Compleet € 75,00 Zelfverzekerd Compact € 75,00 ONVZ Startfit - Benfit - Optifit - Topfit - Pro Life Smallpolis - Mediumpolis - Largepolis € 100,00 Xlargepolis € 100,00 Salland Start - Extra - Plus - Top - Stad Holland Compact AV - Jongeren AV - Standaard AV - Uitgebreide AV - Extra Uitgebreide AV - SZVK Uitbreiding basispakket € 50,00 UMC Extra Zorg instap - Extra Zorg 1 - Extra Zorg 2 - Extra Zorg 3 - United Consumers VGZ UC Bewuste Keuze - UC Basis Keuze - UC Ruime Keuze - UC Eigen Keuze - ZorgZeker 2 (incl. Tand Ongevallen) - ZorgZeker 3 (incl. Tand Ongevallen) - Univé Univé Zorg Select - Zorg Basis polis - Zorg Geregeld polis - Zorg Vrij polis - Aanvullend Beter - Aanvullend Best - VGZ VGZ Basis Keuze - VGZ Ruime Keuze - VGZ Eigen Keuze - VGZ Aanvullend Beter - VGZ Aanvullend Best - VGZ Werkt Beter - VGZ Werkt Best - VGZ Zorgt Beter - VGZ Zorgt Best - VGZ Royaal - VGZ Optimaal - VGZ Excellent - VGZ Bewuzt bewuzt actief - bewuzt gezond - bewuzt fit - VinkVink Basisverzekering - VvAA Start - Student - Plus - Optimaal - Top - Excellent - ZEKUR Gewoon ZEKUR Polis - Gewoon ZEKUR Zorg Vrij - Extra ZEKUR Zorg (inclusief tandarts) - ZieZo ZieZo Werelddekking - ZieZo 1 - Zilveren Kruis Basis Plus Module - Aanvullend 1 ster - Aanvullend 2 sterren - Aanvullend 3 sterren € 100,00 Aanvullend 4 sterren € 100,00 https://www.mykeppie.com/c-3325676/give-your-opinion/ https://www.mykeppie.com/c-3325676/give-your-opinion/ ---------- G I V E Y O U R O P I N I O N ---------- Give your opinion ARE YOU SATISFIED? SPREAD THE WORD! ARE YOU NOT? PLEASE TELL ME!From the moment I send your order I will be curious about how Keppie will arrive to you. Will you experience everything as I intended it? Are there things I can improve? Of course I hope you are a satisfied customer, but if this is not the case: your opinion is very welcome in both cases! Your opinion helps me to improve Keppie and my services where necessary. Annemieke van Lubeek - annemieke@keppie.nl https://www.mykeppie.com/c-2509631/general-terms-and-conditions/ https://www.mykeppie.com/c-2509631/general-terms-and-conditions/ ---------- T E R M S & C O N D I T I O N S ---------- 20-11-2020 Introduction These are our General Terms and Conditions. These General Terms and Conditions always apply when you use our Website or place an order through our Website, and they contain important information for you as a buyer. Please read them carefully. We also recommend that you save or print these General Terms and Conditions so that you can consult them at a later time. Article 1.Definitions∙ de Keppie Kompanie: based in Oud-Beijerland and registered with the Chamber of Commerce under file number 59600322, trading as de Keppie Kompanie. ∙ Website: the Website of de Keppie Kompanie, to be found on www.keppie.nl www.keppie.be www.mykeppie.com www.mykeppie.co.uk www.diekeppie.de and all of its subdomains. ∙ Customer: the natural person or corporation who enters into an agreement with de Keppie Kompanie and/or is registered on the Website. ∙ Agreement: any arrangement or agreement between de Keppie Kompanie and Customer of which the General Terms and Conditions are an integral part. ∙ General Terms and Conditions: these General Terms and Conditions. Article 2.Applicability of the General Terms and Conditions∙ The General Terms and Conditions apply to all offers, agreements and deliveries of de Keppie Kompanie, unless explicitly agreed otherwise in writing. ∙ If Customer in his order, confirmation or any other communication alleging acceptance of the General Terms and Provisions includes any provisions that differ from, or are not included in the General Terms and Conditions, such provisions will only be binding upon de Keppie Kompanie if and in so far as de Keppie Kompanie has accepted them in writing. ∙ In cases where specific product or service-related terms and conditions apply in addition to these general terms and conditions, Customer can always invoke the applicable condition that is most favorable to him in the event of incompatible general terms and conditions. Article 3.Prices and information∙ All prices posted on the Website and in other materials originating from de Keppie Kompanie include taxes and other levies imposed by the government, unless stated otherwise on the website. ∙ If shipping costs are charged, these will be clearly stated in good time before the contract is concluded. These costs will also be displayed separately in the ordering process. ∙ The content of the Website is composed with the greatest care. de Keppie Kompanie cannot, however, guarantee that all information on the Website is correct and complete at all times. All prices and other information posted on the Website and in other materials originating from de Keppie Kompanie are subject to obvious programming and typing errors. ∙ de Keppie Kompanie cannot be held responsible for deviations in colour that result from the quality of the colours displayed on the screen. Article 4.Conclusion of the Agreement∙ The Agreement will be deemed to be concluded at the moment Customer accepts the offer of de Keppie Kompanie subject to the conditions laid down by de Keppie Kompanie. ∙ If Customer has accepted the offer by electronic means, de Keppie Kompanie will confirm receipt of acceptance of the offer by electronic means without delay. Until such receipt of acceptance is confirmed, Customer will have the possibility to terminate the Agreement. ∙ If it is found that, in accepting or otherwise entering into the Agreement, Customerhas provided incorrect data, de Keppie Kompanie will have the right to postpone the Agreement until the correct data is received. Article 5.Execution of the Agreement∙ As soon as de Keppie Kompanie has received the order, it will send the products to Consumer without delay and with due regard for the provisions of paragraph 3 of this article. ∙ de Keppie Kompanie is authorised to engage third parties in the fulfilment of its obligations under the Agreement. ∙ Well ahead of the date on which the Agreement is signed, information will be posted on the Website which clearly describes the manner in which and the term within which the products will be delivered. If no delivery term has been agreed or stated, the products will be delivered within 30 days at the latest. ∙ If de Keppie Kompanie is unable to deliver the products within the agreed term, it will notify Consumer accordingly. In that case Consumer can decide either to agree to a new delivery date or to terminate the Agreement without incurring any costs. ∙ de Keppie Kompanie advises Consumer to inspect the products upon delivery and to report any defects within an appropriate period, preferably in writing or by email. For further details, see the article about guarantee and conformity. ∙ The risks associated with the products will transfer to Consumer as soon as the products are delivered at the agreed delivery address. ∙ If the ordered product can no longer be supplied, de Keppie Kompanie is entitled to deliver a product which is comparable in nature and quality to the ordered product. In that case, Consumer will have the right to terminate the Agreement without incurring any costs and to return the product free of charge. Article 6.Right of withdrawal/return∙ This article only applies if Consumer is a natural person who is not acting in his or her professional or commercial capacity. Business Consumers therefore have no right of withdrawal. ∙ Consumer will have the right to dissolve the distance Agreement with de Keppie Kompanie within 14 days after receiving the product, free of charge and without stating reasons. ∙ The term commences on the day after the product was received by the consumer, or a third party designated by the consumer, who is not the transporting party, or: ∙ if the delivery of a product involves different deliveries or parts: the day on which Consumer, or a third party designated by Consumer, received the last delivery or the last part; ∙ with contracts for the regular delivery of products during a given period: the day on which Consumer, or a third party designated by Consumer, received the last product; ∙ if Consumer has ordered several products: the day on which Consumer, or a third party designated by Consumer, received the last product.de Keppie Kompanie bears the costs of returning the product, which means that Consumer can return the product free of charge. Any shipping costs paid by Consumer and the purchase price paid for the product will be refunded to Consumer if the entire order is returned. ∙ During the withdrawal period referred to in paragraph 1, Consumer will treat the product and its packaging with the utmost care. Consumer may not open the packaging or use the product unless this is necessary in order to determine the nature of the products, their features and their operation. ∙ Consumer is only liable for the product's devaluation that is a consequence of his handling the product other than as permitted. ∙ Consumer can terminate the Agreement in accordance with paragraph 1 of this article by reporting the withdrawal (digital or in other form) to de Keppie Kompanie, within the withdrawal period, by means of the model form for right of withdrawal or in some other unequivocal way. If de Keppie Kompanie makes it possible for Consumer to declare his withdrawal via electronic/digital means, then after receiving such a declaration, de Keppie Kompanie sends immediate confirmation of receipt. ∙ As quickly as possible, but no later than 14 days after the day of reporting as referred to in paragraph 1, Consumer shall return the product, or hand it over to (a representative of) de Keppie Kompanie. Consumer can send the product directly to de Keppie Kompanie without a notice of withdrawal in advance within the period as mentioned in paragraph 1. Consumer must, in this case, include a written notice of withdrawal, such as the model form. Products can be returned to the following address: de Keppie Kompanie Metsustraat 42 3262 RG, Oud-Beijerland ∙ Any amounts already paid by Consumer (in advance) will be refunded to Consumer as soon as possible, and in any case within 14 days after dissolution of the Agreement. If Consumer chose an expensive method of delivery in preference to the cheapest standard delivery, de Keppie Kompanie does not have to refund the additional costs of the more expensive method. Except in cases in which de Keppie Kompanie has offered to retrieve the product himself, he can postpone refunding until he has received the product or until Consumer proves he has returned the product, depending on which occurs earlier. ∙ Information about the applicability or non-applicability of a right of withdrawal and any required procedure will be posted clearly on the Website, well before the Agreement is concluded. Article 7.PaymentCustomer shall pay the amounts due to de Keppie Kompanie in accordance with the ordering procedure and any payment methods indicated on the Website. de Keppie Kompanie is free to offer any payment method of its choice and may change these methods at any time. In cases of payment after delivery Customer will be given a term of payment of 14 days entering on the day after delivery. If Customer does not complete his payment obligation, he will be indebted the legal interest over the belated payment. de Keppie Kompanie needs to remind Customer of the belated payment and de Keppie Kompanie has to give Customer a term of 14 days to complete the payment obligation. After failing this 14 days term de Keppie Kompanie is allowed to recover any extrajudicial debt collection costs on Customer. These debt collection costs are not higher than: 15% of the open payment with a maximum of € 2.500,-; 10% of the next € 2.500,- and 5% over the next € 5.000,- with a minimum of € 40,-. de Keppie Kompanie is allowed to deviate from the named amounts and percentages in the advantages of Customer.Article 8.Warranty and conformityThis article only applies if Consumer is a natural person who is not acting in his or her professional or commercial capacity. If de Keppie Kompanie gives a separate warranty on the products then, without prejudice to the aforesaid, this applies to all types of Consumers.de Keppie Kompanie guarantees that the products are in conformity with the Agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and with the existing statutory provisions and/or government regulations that are in force from the date of entering into the Agreement. If specifically agreed, de Keppie Kompanie also guarantees that the product is suitable for other than normal use.If the delivered product is not in conformity with the Agreement, Consumer must inform de Keppie Kompanie within a reasonable period of time after he has discovered the defect.If de Keppie Kompanie deems the complaint to be correct, the faulty product(s) will be repaired, replaced or refunded in consultation with Consumer. The maximum amount of compensation is, having regard to the Article on liability, equal to the price paid by Consumer for the product.Article 9.Complaints handling procedureIf Customer has any grievances in connection with a product (in accordance with the article on warranties and conformity) and/or about other aspects of de Keppie Kompanie's service, it can submit a complaint by telephone, by email or by post. See the contact details at the bottom of the General Terms and Conditions.de Keppie Kompanie will respond to the complaint as soon as possible, and in any case within 5 days after having received it. If it is not yet possible for de Keppie Kompanie to formulate a substantive reaction to the complaint by that time, de Keppie Kompanie will confirm receipt of the complaint within 5 days after having received it and give an indication of the term within which it expects to be able to give a substantive or definitive reaction to Customer's complaint.If Customer is a natural person who is not acting in his or her professional or commercial capacity, it can file a complaint through the European Online Dispute Resolution platform, available at: http://ec.europa.eu/odr/.Article 10.Personal detailsde Keppie Kompanie will process the Consumer's personal details in accordance with the privacy statement, which can be found at https://www.keppie.nl/c-2509646/privacy-policy/.Article 11.Final provisionsThis agreement is governed by the laws of the country of establisment of the webshop.Insofar as not dictated otherwise by mandatory law, any disputes ensuing from the Agreement will be submitted to the competent Dutch court in the district where de Keppie Kompanie has its registered office.If any provision set out in these General Terms and Conditions should prove to be void, this will not affect the validity of the General Terms and Conditions as a whole. In that case, the Parties will lay down one or more new provisions in replacement which will reflect the original provision as much as is possible under the law.The term 'written' in these General Terms and Conditions also refers to communication by email and fax, provided that the sender's identity and the integrity of the email message have been sufficiently established.Contact detailsShould you have any questions, complaints or comments after reading these General Terms and Conditions, please contact us by email or letter. de Keppie Kompanie Metsustraat 42 3262 RG, Oud-BeijerlandTel.: 0031-186700223 Email: info@keppie.nlChamber of Commerce: 59600322 VAT: NL001623767B93 https://www.mykeppie.com/c-2509646/privacy-policy/ https://www.mykeppie.com/c-2509646/privacy-policy/ ---------- P R I V A C Y P O L I C Y ---------- Privacy Statement of de Keppie Kompanie20 November 2020 During the processing of personal data de Keppie Kompanie works conform the requirements of the applicable data protection legislation, like the General Data Protection Regulation. This means we: ∙ clearly specify our purposes before we process personal data, by using this privacy statement; ∙ limit our collection of personal data to only the personal data needed for legitimate purposes; ∙ take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf; ∙ respect your right to access, correct or delete your personal data held by us. de Keppie Kompanie is the party responsible for all data processing. In this privacy statement, we will explain what kind of personal data we collect and for which purposes within our web shop www.mykeppie.com / www.mykeppie.co.uk / www.diekeppie.de / www.keppie.nl / www.keppie.be. We recommend that you read it carefully. If you have any questions regarding the processing of personal data, you can find the contactdetails of de Keppie Kompanie at the end of this privacy statement. Handling your order We will use your personal data when handling your order. We may share your data with the delivery service to have your order delivered. We may also obtain information on your payment from your bank or credit card company.For this purpose, we use your name and address details, phone number, invoice address, email address, payment details and gender. We do this on the basis of your consent. We store this information for one year after your order has been completed. Certain types of personal data will be retained for a longer period with regards to the legal tax retention. Providing to Third Parties We collaborate with other organisations, that may receive your personal data.To handle your orders, we work together with: ∙ Our payment provider Mollie ∙ Our postal service provider PostNL / DHL / DPD Promotion Other than the advertisements on the website, we can inform you about new products or services:∙ via social media You can object at all times against this promotional communication. On social media, you can block us or use the cancellation option. Providing data to third parties Except for the parties necessary to deliver the above mentioned services, we do not under any circumstance provide your personal data to other companies or organisations, unless we are required to do so by law (for example, when the police demands access to personal data in case of a suspected crime).Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data. Statistics We keep statistics on the use of our web shop.Cookies Our web shop makes use of cookies. Cookies are small files in which we can store information, so that you do not have to fill in that information again. We can also use them to see whether you are visiting us again.The first time you visit our web shop, we will show you a notification explaining our cookies and ask for your permission for the use of these cookies. You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that. Google Analytics We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We don't allow Google to use information obtained by Analytics for other Google services, and we anonymize the IP-adresses.Security We take security measures to reduce misuse of and unauthorized access to personal data. We take responsibility in the security of your personal data. We renew our security measures to ensure safe storage of personal data and keep track what might go wrong.Changes to this privacy statement We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes.Inspection and modification of your data You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.You have the following rights: ∙ Right of access: you have the right to see what kind of personal data we processed about you; ∙ Right of rectification: you have the right to rectify any personal data we have processed about you, if this information is (partially) wrong; ∙ Right to complain: you have the right to file a complaint against the processing of your personal data by us, or against direct marketing; ∙ Right to be forgotten: you can file a request with us to remove any personal data we have processed of you; ∙ Right to data portability: if technically possible, you have the right to ask us to transfer your processed personal data to a third party; ∙ Right to restriction of processing: you can file a request with us to (temporarily) restrict the processing of your personal data. If you exercise any of the rights mentioned above, we might ask to identify yourself with a valid ID, to confirm it is your personal data. If so, it is important that you hide your social security number and photo. We will usually respond to your request within one month. This term can be extended if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term. Complaints If you want to file a complaint about our use of personal data, please send an e-mail with the details of your complaint to info@keppie.nl. We will look into and respond to any complaint we receive.If you think that we are not helping you in the right way, you have the right to file a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens. Contact details de Keppie Kompanie Metsustraat 42 3262 RG Oud-Beijerland info@keppie.nl https://www.mykeppie.com/c-3001667/f-a-q/ https://www.mykeppie.com/c-3001667/f-a-q/ ---------- F.A.Q. ---------- Is Keppie available in different sizes? Yes. You can find the corresponding size (head circumference) in the description of each product. I strive to offer a product that fits well on different sizes of heads. Because not all heads have the same shape, it is possible that a Keppie does not fit properly despite the correct outline selection. In that case, please contact me so that we can exchange your Keppie for another size. If my Keppie does not fit properly, can I return it? Yes, that's possible. It is my goal that you have a good fitting nightcap. Each article has the corresponding head circumference size indicated so that you can order a suitable Keppie for your head. If, while trying your Keppie you find out that this is not the case, I would like to hear from you. Click Here for more information about returning orders. Is Keppie also suitable for summer? During the summer months, the temperature drops at night. Not as low as in the winter months, but for someone who suffers from a temperature sensitive scalp, a Keppie is also suitable in the summer months. The fleece that Keppie is made of falls into the microfleece category, also known as summer fleece. It is a much thinner fabric than regular fleece fabric. Isn't fleece a sweltering fabric? There are many types of fleece and there is a lot of difference in quality between those types. The fleece that Keppie is made of is a high-quality knit that has been specially developed for survival sportswear. It has a large air permeability which ensures maximum perspiration removal, so that the nightcap breathes. I have placed and paid for my order. When will I receive my Keppie? I aim to ship your order the same day on business days, if ordered before 2 pm. In the Netherlands, delivery usually takes a day. For orders shipped to other countries it takes more time depending on the location.Do you have another question? Mail this to info@keppie.nl or call 0031-186-700223